Non Productive Time (NPT) happens in operations. Rarely do operations run as efficiently as they could or go as planned. NPT in operations is expensive. Saving even hours of time by being more efficient can be a big prize. Not surprisingly, it is also present in the organizations that support operations and in how they manage the structure of their documents, the flow of the data (information) within those documents, and in the processes used to create them. This inefficiency is noise and turbulence in your organizations. Whether invited to work on one or all aspects of your information flow, J. Wilson & Associates addresses your project needs based on time-tested and proven models to reduce Office NPT in your organizations.